Help & Questions
(FAQ)
Hum yahan hain aap ki madad ke liye. Agar aap ko kisi bhi cheez ke baray mein sawal ho, to neeche diye gaye common questions check karein.
❓ Order kaise place karen?
Aap hamare order page ka link open kar ke apni pasand ki watch select karein, required details fill karein aur order submit karein. Hamari team aap se order confirmation ke liye contact karegi.
❓ Kya Cash on Delivery available hai?
Ji haan. Cash on Delivery (COD) Pakistan ke tamam major cities mein available hai.
❓ Delivery mein kitna time lagta hai?
Normal delivery 3–5 working days mein hoti hai. Remote areas mein thora extra time lag sakta hai.
❓ Delivery charges kya hain?
Delivery charges location ke mutabiq hote hain. Final charges order confirmation ke waqt aap ko bata diye jate hain.
❓ Kya products original hain?
Paradise Watches par hum quality-checked aur carefully selected watches offer karte hain. Har product dispatch se pehle check kiya jata hai.
❓ Agar product pasand na aaye ya issue ho to?
Aap 15 days return / exchange policy ke tehat hum se contact kar sakte hain. Details ke liye Return Policy page dekhein.
❓ Order confirm kaise hota hai?
Order place hone ke baad hamari team WhatsApp ya call ke zariye order confirm karti hai.
❓ Kya order cancel ho sakta hai?
Ji haan, lekin order dispatch hone se pehle cancellation request deni hogi.
❓ Customer support se kaise rabta karein?
Aap hum se WhatsApp / DM ke zariye rabta kar sakte hain. Hamari team aap ki madad ke liye hamesha ready hai.
Still need help?
Humein message karein — hum aap ko best possible support dene ki koshish karte hain.